Agent Catalogue

Maintain service levels at optimal inventory.

Recalculate safety-stock recommendations based on volatility and lead-time changes.

Reconcile inventory states across systems.

Detect projected stockouts before they occur.

Prioritize inventory audits based on risk and value.

Manage freshness and expiry risk.

Optimize inventory across the network.

Reduce aged and excess inventory.

Determine whether a return qualifies under policy.

Select return pickup/drop-off and carrier option.

Recommend exchange, alternate item, credit or refund.

Detect suspicious return patterns.

Determine optimal disposition of returned goods.

Validate refund calculation and settlement.

Optimize reverse shipment and consolidation.

Maximize economic recovery from returned inventory.

Select the best carrier for each shipment.

Track shipments and identify delay risk.

Resolve failed delivery events.

Contact customers and recover non-delivery cases.

Recover at-risk deliveries before SLA breach.

Improve 3PL vendor reliability and reduce disruption.

Updates serviceability as per the VSL objectives for best SLA, Cost

Ingest and map supplier or marketplace product data.

Create and normalize product content and attributes.

Map products to categories and attribute structures.

Detect catalog variant and relationship issues.

Check product content against policy and compliance requirements.

Adapt product content for markets.

Continuously detect catalog and storefront defects.

Coordinate payment, invoice, refund and reconciliation processes.

Investigate suspicious transaction patterns.

Calculate profitability at granular operational levels.

Check actions and entities against policy and regulatory requirements.

Detect systemic operational risks before incidents escalate.

Reconciles the 3PL invoices vs system data for correctness as per the weight and ratecards

Tracks the PO deposit at the account, order ID/Shipment ID level, Highlights Delays, escalate

Track PO acknowledgments, supplier commitments, quantity and date changes.

Draft and create purchase orders based on replenishment needs.

Extract and normalize supplier quotations for comparison.

Reconcile PO, goods receipt and invoice.

Improve supplier reliability and reduce disruption.

Identify and mitigate supplier-related operational risk.

Maintain supply availability at acceptable cost and risk.

Validate orders before fulfillment.

Process permitted order changes.

Manage constrained inventory and backorder decisions.

Reconcile marketplace operational and financial records.

Fulfill orders from the optimal source.

Prevent breach of customer promise.

Plan order release and picking waves.

Optimize picking and task assignment.

Balance labor against workload.

Optimize inventory placement.

Select optimal packaging configuration.

Diagnose and resolve fulfillment exceptions.

Resolve order-status inquiries using live operational data.

Resolve common customer requests end-to-end.

Investigate customer complaints across systems.

Determine permitted compensation.

Analyze customer feedback for systemic issues.

Prevent customer contacts by detecting issues and communicating proactively.

Validate inbound shipment information before receipt.

Track inbound shipments and predict arrival changes.

Optimize inbound and outbound dock appointments.

Identify and manage shortages, overages, damage and SKU discrepancies.

Generate and validate customs documentation and classification data.

Minimize inbound disruption and dock-to-stock time.

Maintain accurate near-term demand projections using live signals.

Monitor demand deviations and detect anomalies and likely demand drivers.

Predict and measure promotional impact on demand

Estimate demand for new products with limited historical data

Detect forecast bias and accuracy deterioration.

Monitor price, margin, demand and competitive changes.

Recommend markdowns for aging or excess inventory.

Assess whether promotions can be operationally supported.

Optimize price within inventory and margin constraints.

Optimize promotion outcome without creating operational disruption.

Own the end-to-end order-to-delivery journey.

Translate KPIs into actionable business insights

Provide exception-prioritization layer across multiple dashboards

Detect and resolve conflicts between agent actions

Continuously reconcile demand, supply, inventory, capacity and financial targets.

Balance demand, supply, inventory and capacity.

Automate supplier interactions to improve reliability

Coordinate response to supplier or logistics disruption.

Coordinate agents, prioritize events, resolve conflicts and oversee end-to-end operations.

Coordinate multiple agents to prevent stockouts.

Link symptoms across functions, identify likely root causes and assign remediation.

Maximize recovery value from returned items

Coordinate readiness for new product launches.

Coordinate promotion execution across functions.

Ensure agent quality and operational integrity