Anomaly Intelligence

29 active anomalies across the network

shipment
high
investigating
Missing scan pattern at Bengaluru Hub

23 shipments have not received an expected hub scan within the defined SLA window.

Affected
23
Confidence
87%
Cause: Scanner desynchronisation and manual bypass at inbound dock
Impact: Delivery visibility gap; downstream SLA risk on ₹18.4L exposure
Recommended: Investigate scanner logs at FC-BLR-01 and audit last 4 hours of dock activity
Detected 56m agoAN-1000
shipment
medium
Weight mismatch on Delhi consignments

Actual and declared shipment weight differ by more than 20% across 14 consignments.

Affected
14
Confidence
79%
Cause: Packaging swap or manifest error at origin
Impact: Billing recovery and potential carrier chargeback of ₹3.2L
Recommended: Reweigh at Delhi Hub and reconcile carrier invoices
Detected 2h agoAN-1001
delivery
high
NDR spike in Pune (customer unavailable)

Customer-unavailable NDRs have increased 37% in Pune over the last 48 hours.

Affected
37
Confidence
83%
Cause: Regional strike advisory + weekday delivery windows
Impact: First-attempt delivery dropping to 71%; RTO exposure ₹6.4L
Recommended: Shift Pune deliveries to evening slots and pre-notify customers
Detected 2h agoAN-1002
billing
high
Carrier invoice deviation vs rate card

Carrier Alpha invoice charges exceed contracted rate card by ₹3.8L for last 7 days.

Affected
128
Confidence
91%
Cause: Zone reclassification and fuel surcharge misapplication
Impact: Direct margin impact ₹3.8L; recurring monthly risk
Recommended: Raise dispute with Carrier Alpha and validate 128 waybills
Detected 3h agoAN-1003
distribution
medium
Route deviation on outbound lanes

8 shipments have moved outside their expected transport corridor.

Affected
8
Confidence
72%
Cause: Driver reroute due to NH-48 congestion
Impact: ETA drift of 4-9 hours on affected consignments
Recommended: Confirm reroute with carrier and update customer ETAs
Detected 4h agoAN-1004
inventory
critical
investigating
Allocation failure at Mumbai Warehouse

11 orders failed inventory allocation despite showing stock in ledger.

Affected
11
Confidence
86%
Cause: Stale inventory sync; physical stock reserved for another channel
Impact: Order cancellation risk on ₹9.6L of D2C orders
Recommended: Run inventory reconciliation and manually reallocate
Detected 5h agoAN-1005
carrier
high
Carrier Alpha SLA degradation south region

On-time percentage for Carrier Alpha in South India dropped from 89% to 78% over 7 days.

Affected
214
Confidence
88%
Cause: Capacity constraint and driver shortage
Impact: Predicted 214 SLA misses this week
Recommended: Reallocate 40% of South volume to BlueDart and Delhivery
Detected 5h agoAN-1006
order
low
resolved
Duplicate order pattern (D2C)

6 duplicate orders detected within 90-second window from same customer accounts.

Affected
6
Confidence
94%
Cause: Payment retry loop on checkout
Impact: Fulfilment cost duplication ₹0.4L
Recommended: Cancel duplicates after customer confirmation
Detected 6h agoAN-1007
shipment
critical
Dwell time above SLA at Bengaluru Hub

Average dwell time at Bengaluru Hub is 15.8h vs SLA of 4h.

Affected
156
Confidence
92%
Cause: Hub congestion + weather-driven inbound surge
Impact: Cascading delay across 156 in-flight shipments; ₹42.6L exposure
Recommended: Divert inbound to Hyderabad Hub for next 12 hours
Detected 7h agoAN-1008
delivery
medium
First-attempt delivery drop in Chennai

First-attempt delivery in Chennai down 9% over 3 days.

Affected
42
Confidence
76%
Cause: Cyclonic rainfall + address quality issues
Impact: NDR cost of ₹1.2L and CX complaints rising
Recommended: Enable AI-based address verification on Chennai pincodes
Detected 8h agoAN-1009
billing
medium
investigating
COD remittance delay from Shadowfax

COD remittance from Shadowfax delayed by 4 days on 89 orders.

Affected
89
Confidence
81%
Cause: Bank reconciliation gap at carrier end
Impact: Cash flow deferral of ₹7.2L
Recommended: Escalate to carrier finance and freeze COD volume 24h
Detected 8h agoAN-1010
shipment
high
AWB not generated for high-value orders

5 high-value orders sitting in packed state without AWB for over 3 hours.

Affected
5
Confidence
90%
Cause: Carrier API failure at booking
Impact: SLA miss on ₹4.8L high-value orders
Recommended: Retry AWB generation via secondary carrier and escalate
Detected 9h agoAN-1011
shipment
high
Missing scan pattern at Bengaluru Hub

23 shipments have not received an expected hub scan within the defined SLA window.

Affected
23
Confidence
87%
Cause: Scanner desynchronisation and manual bypass at inbound dock
Impact: Delivery visibility gap; downstream SLA risk on ₹18.4L exposure
Recommended: Investigate scanner logs at FC-BLR-01 and audit last 4 hours of dock activity
Detected 13h agoAN-1012
shipment
medium
Weight mismatch on Delhi consignments

Actual and declared shipment weight differ by more than 20% across 14 consignments.

Affected
14
Confidence
79%
Cause: Packaging swap or manifest error at origin
Impact: Billing recovery and potential carrier chargeback of ₹3.2L
Recommended: Reweigh at Delhi Hub and reconcile carrier invoices
Detected 14h agoAN-1013
delivery
high
NDR spike in Pune (customer unavailable)

Customer-unavailable NDRs have increased 37% in Pune over the last 48 hours.

Affected
37
Confidence
83%
Cause: Regional strike advisory + weekday delivery windows
Impact: First-attempt delivery dropping to 71%; RTO exposure ₹6.4L
Recommended: Shift Pune deliveries to evening slots and pre-notify customers
Detected 15h agoAN-1014
billing
high
Carrier invoice deviation vs rate card

Carrier Alpha invoice charges exceed contracted rate card by ₹3.8L for last 7 days.

Affected
128
Confidence
91%
Cause: Zone reclassification and fuel surcharge misapplication
Impact: Direct margin impact ₹3.8L; recurring monthly risk
Recommended: Raise dispute with Carrier Alpha and validate 128 waybills
Detected 16h agoAN-1015
distribution
medium
Route deviation on outbound lanes

8 shipments have moved outside their expected transport corridor.

Affected
8
Confidence
72%
Cause: Driver reroute due to NH-48 congestion
Impact: ETA drift of 4-9 hours on affected consignments
Recommended: Confirm reroute with carrier and update customer ETAs
Detected 17h agoAN-1016
inventory
critical
Allocation failure at Mumbai Warehouse

11 orders failed inventory allocation despite showing stock in ledger.

Affected
11
Confidence
86%
Cause: Stale inventory sync; physical stock reserved for another channel
Impact: Order cancellation risk on ₹9.6L of D2C orders
Recommended: Run inventory reconciliation and manually reallocate
Detected 18h agoAN-1017
carrier
high
Carrier Alpha SLA degradation south region

On-time percentage for Carrier Alpha in South India dropped from 89% to 78% over 7 days.

Affected
214
Confidence
88%
Cause: Capacity constraint and driver shortage
Impact: Predicted 214 SLA misses this week
Recommended: Reallocate 40% of South volume to BlueDart and Delhivery
Detected 19h agoAN-1018
order
low
Duplicate order pattern (D2C)

6 duplicate orders detected within 90-second window from same customer accounts.

Affected
6
Confidence
94%
Cause: Payment retry loop on checkout
Impact: Fulfilment cost duplication ₹0.4L
Recommended: Cancel duplicates after customer confirmation
Detected 19h agoAN-1019
shipment
critical
Dwell time above SLA at Bengaluru Hub

Average dwell time at Bengaluru Hub is 15.8h vs SLA of 4h.

Affected
156
Confidence
92%
Cause: Hub congestion + weather-driven inbound surge
Impact: Cascading delay across 156 in-flight shipments; ₹42.6L exposure
Recommended: Divert inbound to Hyderabad Hub for next 12 hours
Detected 20h agoAN-1020
delivery
medium
First-attempt delivery drop in Chennai

First-attempt delivery in Chennai down 9% over 3 days.

Affected
42
Confidence
76%
Cause: Cyclonic rainfall + address quality issues
Impact: NDR cost of ₹1.2L and CX complaints rising
Recommended: Enable AI-based address verification on Chennai pincodes
Detected 21h agoAN-1021
billing
medium
COD remittance delay from Shadowfax

COD remittance from Shadowfax delayed by 4 days on 89 orders.

Affected
89
Confidence
81%
Cause: Bank reconciliation gap at carrier end
Impact: Cash flow deferral of ₹7.2L
Recommended: Escalate to carrier finance and freeze COD volume 24h
Detected 22h agoAN-1022
shipment
high
AWB not generated for high-value orders

5 high-value orders sitting in packed state without AWB for over 3 hours.

Affected
5
Confidence
90%
Cause: Carrier API failure at booking
Impact: SLA miss on ₹4.8L high-value orders
Recommended: Retry AWB generation via secondary carrier and escalate
Detected 23h agoAN-1023
shipment
high
Missing scan pattern at Bengaluru Hub

23 shipments have not received an expected hub scan within the defined SLA window.

Affected
23
Confidence
87%
Cause: Scanner desynchronisation and manual bypass at inbound dock
Impact: Delivery visibility gap; downstream SLA risk on ₹18.4L exposure
Recommended: Investigate scanner logs at FC-BLR-01 and audit last 4 hours of dock activity
Detected 1d agoAN-1024
shipment
medium
Weight mismatch on Delhi consignments

Actual and declared shipment weight differ by more than 20% across 14 consignments.

Affected
14
Confidence
79%
Cause: Packaging swap or manifest error at origin
Impact: Billing recovery and potential carrier chargeback of ₹3.2L
Recommended: Reweigh at Delhi Hub and reconcile carrier invoices
Detected 1d agoAN-1025
delivery
high
NDR spike in Pune (customer unavailable)

Customer-unavailable NDRs have increased 37% in Pune over the last 48 hours.

Affected
37
Confidence
83%
Cause: Regional strike advisory + weekday delivery windows
Impact: First-attempt delivery dropping to 71%; RTO exposure ₹6.4L
Recommended: Shift Pune deliveries to evening slots and pre-notify customers
Detected 1d agoAN-1026
billing
high
Carrier invoice deviation vs rate card

Carrier Alpha invoice charges exceed contracted rate card by ₹3.8L for last 7 days.

Affected
128
Confidence
91%
Cause: Zone reclassification and fuel surcharge misapplication
Impact: Direct margin impact ₹3.8L; recurring monthly risk
Recommended: Raise dispute with Carrier Alpha and validate 128 waybills
Detected 1d agoAN-1027
distribution
medium
Route deviation on outbound lanes

8 shipments have moved outside their expected transport corridor.

Affected
8
Confidence
72%
Cause: Driver reroute due to NH-48 congestion
Impact: ETA drift of 4-9 hours on affected consignments
Recommended: Confirm reroute with carrier and update customer ETAs
Detected 1d agoAN-1028
inventory
critical
Allocation failure at Mumbai Warehouse

11 orders failed inventory allocation despite showing stock in ledger.

Affected
11
Confidence
86%
Cause: Stale inventory sync; physical stock reserved for another channel
Impact: Order cancellation risk on ₹9.6L of D2C orders
Recommended: Run inventory reconciliation and manually reallocate
Detected 1d agoAN-1029